Entities
View all entitiesIncident Stats
CSETv1 Taxonomy Classifications
Taxonomy DetailsIncident Number
152
AI Tangible Harm Level Notes
Customers who purchased Pepper received a subpar product that did not meet their expectations or contractual terms. They, therefore incurred financial loss.
Special Interest Intangible Harm
no
Date of Incident Year
2014
CSETv1_Annotator-1 Taxonomy Classifications
Taxonomy DetailsIncident Number
152
AI Tangible Harm Level Notes
Users experienced financial loss and dissatisfaction with the product because of Pepper's ineffectiveness and frequent mechanical and software errors.
Special Interest Intangible Harm
no
Date of Incident Year
2021
CSETv1_Annotator-3 Taxonomy Classifications
Taxonomy DetailsIncident Number
152
AI Tangible Harm Level Notes
Customers that purchased Pepper received a subpar product that did not meet their expectations or contractual terms. They therefore incurred financial loss.
Special Interest Intangible Harm
no
Date of Incident Year
2014
Incident Reports
Reports Timeline
- View the original report at its source
- View the report at the Internet Archive
TOKYO—Having a robot read scripture to mourners seemed like a cost-effective idea to the people at Nissei Eco Co., a plastics manufacturer with a sideline in the funeral business.
The company hired child-sized robot Pepper, clothed it in th…
- View the original report at its source
- View the report at the Internet Archive
Maybe the robots aren't coming for your jobs just yet.
Pepper, a humanoid robot from Japanese VC firm SoftBank, burst onto the scene in 2014 to considerable fanfare and media coverage. Since then, however, the bot has failed at many of the …
Variants
Similar Incidents
Did our AI mess up? Flag the unrelated incidents
Security Robot Drowns Itself in a Fountain
Security Robot Rolls Over Child in Mall
Similar Incidents
Did our AI mess up? Flag the unrelated incidents